• UK delivery in 3 to 5 working days
  • 14-day returns
  • Secure payment by Square
  • No hidden fees
Car Parts Warehouse
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Returns

Before you start

  • You have 14 days from receiving your item to tell us you want to return it.
  • Every request needs clear photos of the item, showing any fault or damage.
  • If your return is approved, your refund will be processed within 7–10 working days.
  • Please do not send the item back until we have replied with the return address.

Read our full Returns & Refunds Policy.

Request a return

We will reply here.
Your order number starts CPW- and is in your confirmation email. If you do not have it, enter the email address you ordered with.
Reason for returning (required)
Show the fault or damage clearly, and any part number or label. Add 1 to 6 photos. You can take them now or choose them from your phone or computer.

If for any reason you are not satisfied with your item(s), we're here to assist you. Please read our returns policy below, and the full Returns & Refunds Policy, before contacting us.

Important Notes

  • We only accept enquiries relating to existing orders. Please do not send messages about product fitment, compatibility, or general enquiries unless you've placed an order.
  • If your item is damaged or faulty, your photo must clearly show the damage or fault on the item. Requests with unrelated or unclear images will be ignored.

Returns Policy

Faulty Items

We're sorry your item(s) is faulty or is not up to our usual standards. If your item is faulty, we are happy to offer you an exchange or a refund within 14 days of purchase or delivery and therefore require proof of purchase and an image showing the damage. Any claims made after this date will not guarantee a refund. We don't offer refunds if your item is faulty due to accidental damage, neglect, misuse, or normal wear and tear.

Changed Your Mind

You can return your item within 14 days even if you have opened it for inspection. It must be returned as new and in its original packaging along with proof of purchase. We are unable to accept any items that have been returned outside of the 14 day returns period.